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At Buff N' Shine Inc. we take great pride in the work we do. That's why we offer the 100% No Risk Guarantee. We are confident that you will be THOROUGHLY SATISFIED with your carpet cleaning. If you aren't, we will clean it again, FOR FREE! If we can't clean it to your satisfaction, we will refund your money.
When you hire Buff N' Shine Inc. to clean your carpet, you do so at no financial risk to you. You won't be scammed, you won't feel cheated. You will be treated honestly and fairly without high pressure sales or dishonest scams. We will clean your carpets thoroughly and guarantee you will be happy.
That's why we can say:
Call 517-351-3436 today to schedule an appointment for a carpet cleaning audit. We come out and provide you an evaluation of your carpet and how much it will cost to clean them. If the estimate sounds fair, you can have us clean your carpets. We guarantee you will be satisfied with the outcome.
20/20 Broadcast on October 1, 1999 and Dateline NBC for January 17, 2000 Show Homeowners How To Never Be The Victim Of A Bait And Switch Carpet Cleaning Scam
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My carpets look great. I really appreciated the no pressure selling. I just picked which service I wanted, the price was given, and we were done. It is very easy doing business with Joe. I will certainly recommend your company to my friends.
-Sally Heinze of Dewitt
See more testimonials from satisfied clients...
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20/20 exposed practices that rip off homeowners by providing carpet cleaning services that leave their carpets looking dirty after being cleaned, don't remove spots as promised and then hit them with surprise charges after the work is done.
Many people have been victimized by unethical or unprofessional carpet cleaning practices. Bait and switch operators are "cleaners" who advertise misleading low prices and prey upon the elderly and unwary.
How Can You Protect Yourself
They report there are several easy things you can do to avoid carpet cleaning scams.
Ask: What is included in the quoted price?
Be wary of the following: If there's an extra charge for
- dual process
- preconditioning
- traffic lane cleaner
- a two step method
- deep cleaning
it's a SURE SIGN that you're about to be cheated.
Buff N' Shine Inc. is a local company that has been fighting for consumers and promoting consumer education through the recorded awareness message at 1-888-715-5761. This informative recording provides 7 questions to ask a carpet cleaning company before inviting them into your home. It explains the differences in cleaning methods. And it provides information to protect your carpet manufacturers warranty. This consumer information is also available by calling our office locally and requesting the information in printed form. The phone number For Buff N' Shine Inc. is (517) 351-3436.
Joe Gradwohl, Owner of Buff N' Shine Inc. offers a list of questions to ask and items to look out for before you hire a carpet cleaner:
Is the Cleaner Certified by the IICRC for Carpet Cleaning? Ask to see proof.
Get an itemized list of costs before the cleaner begins work & make him stick to it.
Ask for a written guarantee. A money back guarantee if you're not satisfied.
Ask if the cleaner uses a truck-mounted steam cleaner. It's more powerful and more thorough than smaller portable cleaners.
Does the quoted price include treating for spots and traffic lanes?
Ask how long it will take for the rugs to dry. Standard is 4 to 6 hours but not more than 24 hours.
If you would like further information, you may contact me, Joe Gradwohl, at 351-3436. We guarantee you will receive an honest price quote and the most thorough carpet cleaning ever, OR IT'S FREE!
Service Area
Buff 'N' Shine provides textile and carpet cleaning and floor care for the following central Michigan areas:
- Dimondale
- Grand Ledge
- Dewitt
- East Lansing
- Haslett
- Okemos
- Williamston
- Mason
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